Warranties

Fortress Railing Products believes in the quality of our products and we manufacture them to last the consumer for years. Still, we understand that things go wrong. To protect you against defects, we provide various warranty options for our product lines. Please see below for Warranty Downloads for each of our products and information on How to File a Claim.

 

HOW TO FILE A CLAIM

  1. The homeowner or contractor must submit a warranty claim by clicking the SUBMIT A WARRANTY CLAIM button below.
  2. Required documentation includes:
    1. Proof of purchase
    2. 4-6 photos of the product and job site
    3. Manufacturing date code and/or Lot Tag which is included with all Fortress Railing Products
  3. The original consumer purchaser will be notified by Fortress Railing Products as to whether this warranty claim is approved or denied.

 

Submit a Warranty Claim

 

WARRANTY DOWNLOADS

Fe26 Steel Railing Warranty
Fe26 PLUS Commercial Railing Warranty
Al13 Aluminum Railing Warranty
Al13 Home Aluminum Railing Warranty
Railing Balusters Warranty
FortressCable Warranty
Pure View Glass Railing Warranty
FortressAccents Warranty